Oregon Ask An Expert Resources

Ask an Expert logoAsk an Expert is a national web-based system, supported by eXtension, that helps Extension faculty, staff, and volunteers respond more efficiently to questions they receive each day. Questions are submitted through Ask an Expert widgets, question forms on Extension websites, which are routed to appropriate OSU Extension experts. This statewide project is an effort to (1) continue the Extension tradition of delivering public education information with increasingly limited resources and (2) increase engagement with new and existing audiences using online communication methods that Oregonians have come to expect. For background on Ask an Expert read Game Changer for Extension, by Associate Provost Dave King.

 

Training Materials

Our goal is to answer questions with objective, research-based information in less than two business days.

  • Overview (PDF - 716 KB)
  • New Faculty Orientation to Ask an Expert (June 2014 - Adobe Connect Archive video 1:00 hour) Provides background on AaE, how it works, what it does for our clients...and for you.  Other topics include, "What makes a good answer? How do I set my preferences to get questions in my areas of expertise?"

 

For Our Experts

 

For Question Monitors Only

 

Additional Training Materials - Archive

Caution:  Some of the information in the following training videos may be out-of-date with the implementation of AaE 2.0. Thanks for your patience as we work on updating these videos. 

Other Questions?

For specific questions on AaE training, implementation or administration, contact Jeff Hino, the Ask an Expert Coordinator (Learning Technology Leader, Extension and Experiment Station Communications (EESC)