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UPS Repair

The only piece of equipment in your network equipment that makes ringing or chirping sounds is the Uninterruptible Power Supply (UPS).  The UPS requires regular maintenance. Every 2 to 5 years, the batteries in the UPS need to be replaced. The interval between service varies from unit to unit.  Some need to be changed every two years, while others regularly last five.  When the UPS starts to chirp or no longer turns on, the battery probably needs to be replaced.

If you have questions about replacements or repairs, please call the Help Desk at 541-737-4177 

 

 

If you choose to replace the batteries yourself

Two sources for battery replacement:

 

Batteries Plus
3045 Lancaster Drive NE
Salem, OR 97305-1348

 

Phone: 503-581-4890
Fax: 503-315-5704

 

Ask for "two BP 7-12-T2 batteries." The UPS unit takes two of these.

 

Part/Model# BP 7-12-T2 [ 1/4" terminals]
Specification: 1/4" terminals 12V 7A dry cell

 

Northwest Battery Supply
3750 SE Belmont
Portland, OR 97214

 

Phone: 503-232-9002
Fax: 503-231-5733

 

Ask for: "two BP 7-12 batteries with 1/4-inch terminals". The UPS unit takes two of these.

 

Part/Model# BP 7-12 with T2-terminals [a.k.a. PS-1270 with "F2" terminals]
Specification: 1/4" terminals 12V 7A dry cell

 

Instructions for installing the new battery:

  1. Loosen the front with a blade screwdriver or a coin on each side.
  2. Lay the cover back on top of the unit.
  3. Remove two screws and take the metal cover off. 
  4. Disconnect two terminals (taking note which goes where) 
  5. Remove the batteries 
  6. Put the new ones in and reverse the process.

If you choose to replace the unit

Sacramento Computer Power
4740 Northgate Boulevard, #120
Sacramento, CA 95834

 

SCP 1-800-441-1412 Starley Wagner
-or- 916-923-2772 Tod Wagner and Don Pfahlert
If you choose to exchange it for a new one

APC (American Power Conversion)
2000 Plainsfield Pike Dock #1
Cranston, RI 02890

 

Phone: 1-800-800-4272

 

Another Repair center ... "CBM Is NOT the only APC Authorized Repair"
(see Sacramento Computer Power listed above)

 

CBM (Coastal Business Machines)
9635 Liberty Road Receiving Dock "M"
Randallstown, MD 21133

 

Phone: 1-800-944-9320 Kim Rodgers (x110)

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