This is a list of all the Help Desks on campus and what support functions
they provide to our community.
| Name |
What They Provide |
Website/Contact Information |
Community Network Extension Helpdesk |
Configuration, trouble shooting, Web Support, software/hardware
installation, and general computer questions. |
http://extension.oregonstate.edu/ectu/
Phone: 737-4177
Hours: 8a.m.-5p.m., Monday - Friday
|
OSU Computer Helpdesk |
Basic how to instructions such as creating Macros in
Word, Blackboard, and Onid Support. |
http://tss.oregonstate.edu/consulting/
Phone: 737-3474
Hours: 9a.m.-7p.m., Monday –Thursday, 9a.m-5p.m.,
Friday |
Hardware Software Ordering for Extension |
Hardware/software ordering |
Lisa
Gillis
http://extension.oregonstate.edu/ectu/
Phone: 737-0703
Hours: 6:45a.m.-3:45p.m., Monday - Friday |
List Support |
Mail list support for Lyris and Mailman. |
http://lists.oregonstate.edu/
Phone: 737-3474
Hours: 9a.m.-7p.m., Monday –Thursday, 9a.m-5p.m.,
Friday |
Banner/Data Warehouse Support |
Support for Banner/Data Warehouse queries, printing,
and accounts. |
Patty Ross Phone: 737-0616
Carla Simonson Phone: 737-2671 |
04HDMS |
Support on queries, reports, and trouble shooting the
4HDMS/Cascade program. |
Patty
Craven
Phone: 737-1234 |
Polycomm Support |
Support finding video teleconferencing resources statewide
and troubleshooting communications difficulties. |
Lynn Weingardt
Phone: 713-3329 |
Real Player Support |
Support for developing streams and broadcasts of educational
or briefing programs. |
Bob
Rost
Phone: 737-3381 |
| At&t Global Dialer |
Support for technical and account problems with Global Dialer. |
Technical Support
Phone: 800-821-4612
24 hours a day
Account Support
Phone: 800-863-8277
Hours: M-F
6AM-4PM |
College of Forestry |
Support for College of Forestry specific programs not
supported by ECTU. |
Phone: (541) 737-2152
http://wwwdata.forestry.oregonstate.edu/helpdesk/
Monday-Thursday:8:00am - 8:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed
Sunday: 2:00pm - 8:00pm
|
College of Agriculture |
Support for College of Agriculture specific programs
not supported by ECTU. |
Marcia Brett
Phone: 737-0870
Curt Onstott
Phone: 737-5875
|
College of Business |
Support for College of Business specific programs not
supported by ECTU. |
Phone: 541-737-0947
Hours: 8:00 AM
- 5:30 PM |
