Phone Clinic Resources

2010 Master Gardener Training Resources

Master Gardener Office Information Binder

Table of Contents

A. Master Gardener Office Procedures

• Clackamas Office Procedures
• Multnomah Office Procedures
• Washington Office Procedures

B. Daily Log Information

• Daily Log One-pager with Callouts
• How to Use Daily Log
• Daily Log Sample Page 1
• Daily Log Sample Page 2

C. Questions to Ask Clients

• Questions to Ask Clients

D. Samples

• Clackamas
  • How to request samples (arthropods and plants)
  • How to examine samples (arthropods and plants)
• Multnomah
  • How to request samples (arthropods andplants)
  • How to examine samples (arthropods and plants

• Washington
  • How to request samples (arthropods and plants)
  • How to examine samples (arthropods and plants)

E.  Referral Forms

• How to Use Referral Forms 1-pager with callouts
• When and How to Use Referral Forms
• Example Forms
  • Plant Problem (GREEN)
    
  • Insect, Spider, Etc. (YELLOW)
    
  • Plant for ID Only (BLUE)
• How to Use MG Camera
• How to Transfer Images from Camera to Computer
• How to Upload Referral to MG Referral Forum

F.  Responses to Clients

• Chart Format
• Text Format

G.  The Basic Resource Books

• How to Use Landscape Plant Problems- A Pictorial Diagnostic Manual
• How to Use the Pacific Northwest Insect Management Handbook
• How to Use the Pacific Northwest Disease Management Handbook
• How to Use the Pacific Northwest Weed Management Handbook
• Diagnosis Examples Using the Basic Resource Books

H.  Microscope

• Clackamas- Using the Compound Dissecting Microscope
• Multnomah-Using the Compound Dissecting Microscope
• Washington- Using the Compound Dissecting Microscope

I.  Research-based and Credibility

• What is Research-based Information
• Judging Reliability and Credibility of Websites

J.  Using the Computer

• Computer Use
  • Clackamas- Computer Use
  • Multnomah-Computer Use
  • Washington- Computer Use
• Communicating with Clients through Email
  • Clackamas-Communicating with Clients through Email
  • Multnomah-Communicating with Clients through Email
  • Washington- Communicating with Clients through Email
•  Communicating with Clients through Email- More Details

• Internet Essentials for MGs
  • OSU Gardening Encyclopedia
  • PNW Weed Management Handbook- The Home Use sections
  • PNW Insect Management Handbook
  • PNW Online Guide to Plant Disease Control
  • OSU Extension Gardening Publications
  • Internet Exercises for Master Gardeners (Practice your skills)
  • Favorites/Bookmarks on the MG Computer

K.  Pesticides

• Clarifying Use of Chemicals in PNW Management Handbooks
• General Pesticide Information in the PNW Handbooks-2009

L.  Books and Websites: An Annotated List

• Books and Websites: An Annotated List

M.  Being a Master Gardener Volunteer

• Being a Master Gardener Volunteer 
  

 Covers and Graphics for Master Gardener Office Information Binder

• Front Cover
• Spine
• Tabs
• Back Cover